Our team

A co-operative is run by people its members elect, and staffed by people its members know by name.

[PLACEHOLDER — names, photographs and biographies to be supplied by the Society.] What follows is the structure of the Society and what each role does, so members know who they are dealing with. Individual names should replace the bracketed placeholders below.

The board

A co-operative society is governed by a board elected by its members. The board sets policy, approves the annual accounts, and answers to members at the annual general meeting.

  • Chairperson

    [Name to be supplied]

    Chairs the board, represents the Society, and is accountable to members at the annual general meeting.

  • Vice chairperson

    [Name to be supplied]

    Supports the chairperson and stands in when required.

  • Secretary

    [Name to be supplied]

    Keeps the Society's records, convenes meetings, and handles correspondence with the registrar.

  • Treasurer

    [Name to be supplied]

    Oversees the Society's accounts and reports on them to the board.

At the branch

The people you actually deal with day to day.

  • Branch manager

    [Name to be supplied]

    Runs the branch day to day, approves deposit transactions, and is who to ask for when something needs a decision.

  • Tellers and cashiers

    [Names to be supplied]

    The counter. Deposits, withdrawals, passbook entries and account queries.

  • Field and recovery agents

    [Names to be supplied]

    Doorstep collection for members who cannot get to the branch, and follow-up on repayments.

  • Loan and insurance advisors

    [Names to be supplied]

    Prepare loan files for our financier partners, and take members through insurance quotes and claims.

Ask for someone by name.

If you are not sure who to speak to, call the branch and say what it is about — we will put you with the right person.